Specialising in Commercial & Domestic coffee machines
Bean Doctor Ltd
Beandoctor repairs, installs and services all makes of commercial traditional espresso Coffee machines in the East Anglia region and is an approved service partner for many leading manufacturers.
Beandoctor is a fully qualified boiler inspector and can inspect any pressurised vessel within a coffee machine. Beandoctor repairs and services many makes of domestic coffee machines at their workshop near Cambridge, this includes Gaggia, Saeco, Sage and Kitchen Aid as well as built in appliances.
Beandoctor is a Jura repair specialist and will look at all models of Jura Coffee machines past and present from the Ena micro to the Giga 9 professional.
Call The Bean Doctor today on 07999 226556
Services
Emergency call out repairs
Beandoctor offers a call out service and will assess your needs at the time you place the call. If your machine is usable and doesn’t offer a hazard to the people operating it we can mutually decide a good time to come and rectify the problem, a typical response time is one to three days but please be aware that if you have time restrictions where you can’t have the machine out of service the response time can increase exponentially.
On the other hand if your machine is out of action completely or presents a risk then the response is usually within 24 hours (standard working week), it is expected under these conditions that the machine will be available to work on during normal hours, any restrictions could lead to a more lengthy down time.
Out of normal working hours, weekend or bank holiday call outs are available but are very much determined by availability and are subject to surcharges on the call out rate.
Service and boiler inspections
For general servicing or boiler inspections where no immediate problems exist we like to book at least a week in advance, again time can vary depending on any time restrictions.
Installations
Again at least a weeks notice will usually get you your desired installation date.
Areas covered for call outs
All of East Anglia but Mainly Cambridge and South. North, East, and Central London.
For Jura machines the same as above as well as London where you are within a 15 minute walk from a tube station.
Workshop repairs
This is where all domestic machine repairs are done although I will repair domestic Jura Coffee machines in the above described ares at the prevailing rate. You can either drop off your machine at my workshop in my secure drop box or courier it to me and I will courier it back. Built in appliances are also repaired exclusively at the workshop and not in situ.
Espresso Machine Rentals
You can rent Espresso equipment from us to get your café started.
All of our packages include, installation and collection, full parts and labour warranty with priority call out, one four thousand lite capacity water filter per annum but most importantly a yearly Pressure Vessel Inspection with service to keep you compliant with the PSSR 2000 legislation.
We do two packages at competitive price points.
Standard Package
Includes a standard 2 group Espresso machine with a dosing grinder and knock box.
Premium Package
Includes a high group head espresso machine for bigger cups and latte glasses with an on demand grinder and a premium knock box.
Short term rentals of either can include, if required, a barista kit and or a remote set up including a cabinet with water and waste containers and a water pump for an instant start.
Full service contract, annual boiler inspection and annual filter change all included in the price. The machine will come from Beandoctors’ current stock and will not be new but will be presentable and fit for purpose.
T&C, subject to site survey, 3 months minimum rental period, we do not do shorter terms, signing of a binding service contract with terms and conditions laid out, Beandoctor at all times reserves the right to terminate or not offer this service.
Equipment for Sale
Refurbished Espresso machines and grinders with one year warranty, our stock constantly changes so ring us for our current stock.
New machines
Beandoctor Equipment at its’ heart is run and directed by two vastly experienced engineers with well over 30 years of experience repairing every Espresso machine imaginable, the equipment that we have decided to sell and are prepared to offer annual service contracts on will have everything you need and nothing you don’t to make superb coffee. If and when they do go wrong and like every machine, they will, they are eminently repairable with readily sourced parts to keep you in the game for longer.
Entry level
Please do not be put off by the term entry level, the majority of Espresso machines you may be dazzled by fall under this category, they come in all different shapes and sizes but underneath it all they are all much of a muchness with very little to separate them.
We sell entry level machines to suit all needs at a competitive price
Mid range
Spaziale S5 standard and compact. An engineer’s favourite due to its solid engineering and reliability.
Artists choice
Izzo Pompeii and Alex Leva. The artists choice and Johns’ favourite. If you need to know the pump pressure, water temperature or how long to make an Espresso then this isn’t the machine for you, this is all about the Baristas skill and artistry once you get the mastery of these machines there is no better Espresso, if you know, you know.
Premium Choice
We sell the Marzocco Linea classic with chronos keypads paired with the Myths one grinder, these are the ultimate work horses that give a premium coffee all day, every day and are many baristas choice for that busy coffee outlet. The large stainless steel saturated coffee boiler is the stand out feature of the Marzocco giving a very stable water temperature allowing the Barista to be confident in the coffee that he is serving will be as consistent as it gets. Personally we are not fans of multi boiler Espresso machines that have individual boilers for each group head, because of the small boilers behind the group heads we find there is so much more scope for breakdowns and inconsistency.
Rental Packages
Four month minimal rental period applies to standard and premium package. Terms and Conditions apply to all packages which will be communicated on enquiry
Boiler Inspections
Beandoctor can offer a boiler inspection coupled with a written scheme issued by Coffeesafe so you are fully compliant with the PSSR 2000 (hyperlink) law regarding pressurised vessels in the workplace.
You will need this annual inspection if your machine stores pressure (steam), this applies to all commercial traditional espresso machines and most but not all commercial bean to cup equipment, if your machine uses fresh milk it most likely does need to be inspected and you should at least inquire if your equipment falls under the regulations. Jura machines do not need to be inspected as the steam generated for the milk operation is not stored and any residual pressure is discharged at the end of every vend.
An annual service does not necessarily meet your obligations under this law, you need to have a written scheme of examination issued to you with the results of the inspection and any recommendations regarding your equipment laid out and the written scheme must be counter signed by a competent person as described within the law, anything less is not a valid written scheme and will not cover you.
If you do not have a valid written scheme for your machine you could well find yourself not covered by your liability insurance should a problem arise from the use or operation of the coffee machine, you may be in breach of your tenancy or terms of use agreement and could be fined just for not having one at an official audit of one description or another.
With the emergence of Coffeesafe as well as other similar outfits it is now a much more affordable process as Beandoctor can service and inspect your machine at the same time without the need for an independent representative from another, usually expensive, outside inspection agency having to be present.
Contact
- 07999 226556
- info@beandoctor.co.uk
- Bean Doctor Ltd, 6 White Field Way, Sawston, Cambs, CB22 3BY
